0810-888-3728

Siniestros

ASEGURADOS

DENUNCIAS

Para realizar la denuncia de su Siniestro Ud. deberá:

ENTREGA DE DOCUMENTACIÓN

  • Para entregar documentación original en la Compañía Ud. deberá solicitar un turno a su Productor Asesor de Seguros.
  • El área de Siniestros no atenderá a asegurados sin turno previo.

ENTREGA Y DEVOLUCIÓN DE FORMULARIO F.15 (Formulario de Cesión de derechos)

  • Para retirar el Formulario F.15 Ud. deberá solicitar un turno a su Productor Asesor de Seguros.
  • No se entregarán Formularios F.15 sin turno previo.
  • La devolución del Formulario F.15 completo se podrá efectuar sólo con turno previo.

TERCEROS RECLAMANTES

Todas las consultas por reclamos de terceros deberán ser dirigidas sin excepción a la casilla de correo: recepcionterceros@escudoseguros.com.ar

1- Enviar mail a recepcionterceros@escudoseguros.com.ar y consultar si se encuentra realizada la denuncia por parte del asegurado de ESCUDO SEGUROS.
Deberá informar los siguientes datos del vehículo del asegurado ESCUDO:

- Nº de póliza del vehículo que haya intervenido en el hecho
- Patente del vehículo de Escudo Seguros
- Fecha del hecho

2- Si el asegurado ESCUDO ha presentado la denuncia del siniestro, recibirá un mail de respuesta donde le indicaremos el Nº de Denuncia.

3- Una vez obtenido el Nº de Denuncia Ud. deberá enviarnos un nuevo mail a recepcionterceros@escudoseguros.com.ar colocando en el asunto el Nº de Denuncia y deberá adjuntar toda la documentación de forma digital que se detalla continuación:

Por favor NO enviar documentación sin número de denuncia

DOCUMENTACIÓN NECESARIA PARA INICIAR UN RECLAMO DE TERCEROS:

  • Formulario de reclamo completo en todos sus ítems.

  • Copia legible y sellada de denuncia administrativa presentada en su aseguradora (*)

  • Certificado de cobertura original (*) (**)

  • Fotocopias de: DNI, registro de conducir, cédula verde y constancia de VTV (si correspondiera).

  • Presupuesto (original y detallado) de la reparación de los daños.

  • Fotos impresas a color donde se observen la totalidad de los daños reclamados (por lo menos en una de ellas debe observarse la patente del vehículo).

(*) En caso de no poseer seguro deberá aportar declaración jurada certificada de no seguro.

(**) En caso de poseer cobertura de todo riesgo y reclamar solo la franquicia, deberá presentar además, la carta de franquicia.


ESCUDO SEGUROS S.A informa que no se realizará atención al público sin turno previo, solicitado a través del mail turnos@escudoseguros.com.ar.

Los días y horarios de atención solo con turno previo son, Martes, Miércoles y Jueves en el horario de 11 a 15 hs, en Av. Chiclana 3345 4°, C.A.B.A


Documentación requerida para la presentación de un reclamo de terceros.

Formulario de denuncia administrativa de asegurados.

Formulario de reclamo de terceros.

© 2004 - 2019 ESCUDO SEGUROS. Todos los derechos reservados.ww.bestreplica.org

N° de inscripción en SSN
0746
Atención al asegurado
0800-666-8400
www.argentina.gob.ar/ssn
Organismo de control
Logo superintendencia

La compa?ía de seguros dispone de un Servicio de Atención al Asegurado que atenderá las consultas y reclamos que presenten los tomadores de seguros, asegurados, beneficiarios y/o derechohabientes.

En caso de que el reclamo no haya sido resuelto o que haya sido denegada su admisión o desestimado, total o parcialmente, podrá comunicarse con la Superintendencia de Seguros de la Nación por teléfono al 0800 666 8400, correo electrónico a denuncias@ssn.gob.ar o por formulario web.

El Servicio de Atención al Asegurado está integrado por:
RESPONSABLE: Bechara Maria Ivana, Tel.: 5297-3200 Int. 302
SUPLENTE: Jarulakis María Eugenia, Tel.: 5297-3200 Int. 374

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