0810-888-3728

Siniestros

En caso de tener un siniestro comunicarse al 5297-3200

  • Departamento Siniestros y Legales - Av. Corrientes 330, 4° Piso - (C1043AAQ)

Horarios de atención

Autos Particulares

  • Resoluciones de Siniestros: Martes y Jueves de 13.00 a 16.00hs
  • Pago de Reclamos Extrajudiciales: Martes y Viernes de 13.00 a 16.00hs
  • Pago de Mediaciones: Lunes y Jueves de 13.00 a 15.00hs
  • Asegurados: de Lunes a Viernes de 10.30 a 17.00hs

Transporte Público de Pasajeros

  • Reclamo de Terceros y Resoluciones: Lunes y Miércoles de 11.00 a 16.00hs
  • Pago de Reclamos y Mediaciones: de Lunes a Vienes de 10.30 a 16.00hs

Legales

  • Martes y Jueves de 14.00 a 16.00hs

Documentación

  • Automotores y vehículos particulares

    Estimado tercero reclamante:

    Mientras continúe la situación de emergencia sanitaria (DISPO) todas las consultas por reclamos deberán ser dirigidas a la siguiente casilla de correo: recepcionterceros@escudoseguros.com.ar

    Pasos a Seguir:

    1- Enviar mail a recepcionterceros@escudoseguros.com.ar y consultar si se encuentra realizada la denuncia por parte del asegurado de ESCUDO SEGUROS, informándonos los siguientes datos del vehículo del asegurado ESCUDO:
    - Nº de póliza del vehículo que haya intervenido en el hecho
    - Patente del vehículo de Escudo Seguros
    - Fecha del hecho

    2- Si el asegurado ESCUDO ha presentado la denuncia del siniestro, recibirá un mail de respuesta donde le indicaremos el Nº de Denuncia.

    3- Una vez obtenido el Nº de Denuncia Ud. deberá enviarnos un nuevo mail a recepcionterceros@escudoseguros.com.ar colocando en el asunto el Nº de Denuncia y deberá adjuntar toda la documentación de forma digital:
    - FORMULARIO
    - DENUNCIA
    - CERTIFICADO DE COBERTURA
    - DNI, REGISTRO, CÉDULA, VEH
    - FOTOS

    Por favor no enviar documentación sin Nº de denuncia.

    DOCUMENTACIÓN NECESARIA PARA INICIAR UN RECLAMO DE TERCEROS:

    • Formulario de reclamo completo en todos sus ítems.

    • Copia legible y sellada de denuncia administrativa presentada en su aseguradora (*)

    • Certificado de cobertura original (*) (**)

    • Fotocopias de: DNI, registro de conducir, cédula verde y constancia de VTV (si correspondiera).

    • Presupuesto (original y detallado) de la reparación de los daños.

    • Fotos impresas a color donde se observen la totalidad de los daños reclamados (por lo menos en una de ellas debe observarse la patente del vehículo).

    (*) En caso de no poseer seguro deberá aportar declaración jurada certificada de no seguro.

    (**) En caso de poseer cobertura de todo riesgo y reclamar solo la franquicia, deberá presentar además, la carta de franquicia.

    Documentación requerida para la presentación de un reclamo de terceros.

    Formulario de denuncia administrativa de asegurados.

    Formulario de reclamo de terceros.

© 2004 - 2019 ESCUDO SEGUROS. Todos los derechos reservados.

N° de inscripción en SSN
0746
Atención al asegurado
0800-666-8400
Organismo de control
Logo superintendencia

La compañía de seguros dispone de un Servicio de Atención al Asegurado que atenderá las consultas y reclamos que presenten los tomadores de seguros, asegurados, beneficiarios y/o derechohabientes.

En caso de que el reclamo no haya sido resuelto o que haya sido denegada su admisión o desestimado, total o parcialmente, podrá comunicarse con la Superintendencia de Seguros de la Nación por teléfono al 0800 666 8400, correo electrónico a denuncias@ssn.gob.ar o por formulario web.

El Servicio de Atención al Asegurado está integrado por:
RESPONSABLE: Bechara Maria Ivana, Tel.: 5297-3200 Int. 302
SUPLENTE: Jarulakis María Eugenia, Tel.: 5297-3200 Int. 374

Protección de Datos
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